At RAW IQ, we respect your right to control your personal data. You have the right to request the deletion of your account and any associated personal information collected during your use of the app.
How to Request Account & Data Deletio
Online or Email Request
If you no longer have access to the app or prefer to submit a request manually:
Send an email to: javelinanalytic@gmail.com
Use the subject line: Account deletion
Include the following details in your email:
Full Name associated with your RAW IQ account.
Registered Email Address (or Google/Apple ID email used to sign in).
A brief statement requesting the permanent deletion of your account and data
What Data Will Be Deleted
Upon processing your deletion request, the following information will be permanently removed from our active databases:
Account profile information (Name, Email Address, Profile Picture).
Reading history, saved book summaries, and personal bookmarks.
App usage preferences, learning progress, and custom IQ metrics.
Third-party authentication tokens.
What Data May Be Retained
Certain non-identifiable or legally mandated records may be retained for a limited period:
Financial & Subscription Records: Transaction history for in-app purchases processed via Google Play Billing may be retained to comply with legal, tax, and financial reporting obligations.
Aggregated / Anonymized Data: Technical logs or generalized usage analytics that cannot be linked back to your personal identity.
Processing Time Frame
All manual email requests are processed within 30 business days. Once your data has been deleted, you will receive a confirmation email.
⚠️ Note: Once deleted, your account cannot be recovered, and all saved summaries and reading progress will be permanently lost.
Privacy Policy for RAW IQ
Effective Date: August 2, 2026
Last Updated: August 2, 2026
Welcome to RAW IQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use RAW IQ.
We may collect information about you in a variety of ways, depending on how you interact with the App:
Personal Data
Account Information: Name, email address, and profile preferences when you register or sign in using third-party services (e.g., Google, Apple).
Payment Information: Purchase details for subscriptions or premium features. Note: We do not store financial or credit card data directly; all payments are processed securely by Google Play Billing and bkash.
Non-Personal & Automatically Collected Data
Device Information: Device model, operating system version, unique device identifiers, and network information.
Usage Data: In-app activity, such as book summaries read, audio playback history, reading time, and features accessed.
Log Data: Crash reports, performance metrics, and error logs to help us improve app stability.
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and personalize the RAW IQ reading experience.
Track learning progress and deliver tailored book summary recommendations.
Process transactions and manage user subscriptions.
Monitor app performance, resolve technical bugs, and enhance app security.
Send essential notifications, service updates, and optional promotional content (if opted in).
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data. We only share information under the following circumstances:
Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics tools like Firebase, payment processors).
Legal Compliance: If required to do so by law, court order, or governmental regulation.
Business Transfers: In connection with a merger, sale of assets, or acquisition of our business.
4. Third-Party Services & SDKs
RAW IQ may utilize third-party SDKs to provide seamless functionality:
Google Play Services / Firebase: For analytics, crash reporting, and cloud infrastructure.
Google Play Billing: For secure handling of in-app purchases.
Each third-party service operates under its own privacy policy.
5. Data Retention & Security
Security: We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration.
Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Data Rights & Choices
Depending on your jurisdiction, you have the right to:
Access & Correct: Request a copy of the personal data we hold about you or ask us to update it.
Account Deletion: Request the deletion of your account and associated personal data at any time through the app settings or by contacting us.
Opt-Out: Unsubscribe from promotional communications or disable analytics collection where applicable.
7. Children's Privacy
RAW IQ is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by updating the "Last Updated" date at the top of this document and, where appropriate, displaying a notice inside the App.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
