Account Deletion Request

At Ain Shikkha O Sheba, we value your privacy and give you full control over your personal data. If you wish to close your account and remove your information from our systems, you can initiate that process right here.

How to Request Account Deletion

You can request that your account and all associated data be permanently deleted using either of the methods below:

Method 1: Delete via Web Request (Recommended)

Please fill out our quick deletion request form below. Our privacy team will process your request within [e.g., 7 business days].

• [Insert Link/Button or Embed a Form here: "Submit a Deletion Request"]

• Note: You will need to provide the email address or username associated with your account so we can verify your identity before deletion.

Method 2: Delete Directly In-App

If you still have the app installed, you can process this instantly:

1. Open Ain Shikkha O Sheba and log in.

2. Navigate to Profile.

3. Select Delete Account and confirm.

Data Handling & Retention Policy

When you request to delete your account, your data is treated according to the rules outlined below:

1. Data That Will Be Permanently Deleted

Upon approval of your request, the following information will be permanently purged from our active databases and servers:

• Account Credentials: Your username, email address, password, and profile details.

• User History: Your app usage history, preferences, and saved settings.

• Stored files, photos, activity logs, and personal metrics.

2. Data We May Keep Temporarily or Are Required to Retain

Google Play policy allows certain data to be kept for legitimate reasons like regulatory compliance or fraud prevention. We only retain the following:

• Financial & Transaction Records: If you made in-app purchases, we retain billing records for [e.g., 7 years] to comply with legal tax and accounting laws.

• Security & Fraud Prevention: Anonymized logs related to security incidents may be held for a limited retention period of [e.g., 90 days].

Important Warning: Account deletion is permanent and irreversible. Once processed, you will lose access to all premium features, history, and purchases associated with your Ain Shikkha O Sheba account.  

3. For more details email us at: javelinanalytic@gmail.com

Privacy Policy Updated

Last Updated: June 1, 2026

Welcome to Ain Shikkha O Sheba ("we," "our," "us," or the "App"). We are dedicated to providing a secure environment where users can access legal education, digital publications, professional human legal consultations, and automated artificial intelligence guidance.

Your privacy is paramount to us. This Privacy Policy outlines our strict practices regarding the collection, use, maintenance, protective processing, and disclosure of your personal and professional information. By installing, registering with, or utilizing this App, you explicitly consent to the collection and processing of your data as detailed in this policy.

1. Information We Collect

To successfully deliver our multi-tiered platform services, we collect information across several categories:

A. Personal Identification Data

• Account Registration Details: Full name, valid email address, active mobile phone number, profile photograph (optional), and chosen authentication credentials (password hashes).

• Professional Designation: Self-declared status selecting whether you are a General User seeking legal recourse, a Law Student accessing academic materials, or a Practicing Lawyer/Legal Advocate offering professional advice.

B. Service-Specific Data Streams

• Human Expert Consultation Records: Detailed descriptions of legal problems, structural case details, factual histories, and any supporting documentation (PDFs, images, text files) uploaded to the platform when seeking active remedy from our vetted human legal experts.

• AI Legal Assistant Interactions: Complete transcripts of conversational chat queries, prompts, and inputs submitted to our automated AI Legal Assistant module.

• Digital Law Library Activity: System tracking logs monitoring ebooks opened, duration of reading sessions, search queries within the repository, bookmarks, annotations, and reading preferences.

C. Financial & Transactional Data

• Payment Details: When accessing premium ebooks, licensing professional materials, or funding paid human consultations, payment data is processed directly via secured, PCI-DSS compliant third-party payment gateways.

• Note: We do not ingest, store, or process credit card numbers or raw bank account credentials on our central infrastructure.

D. Technical & App Telemetry Data

• Device Context: Mobile device model, operating system version, unique device identifiers (UUID), IP addresses, network carrier, and localized language preferences.

• Application Diagnostics: Crash logs, application performance metrics, session durations, and user interface clickstream tracking.

2. Core Methodologies: How We Use Your Information

We process and apply your structural data for specific, lawful purposes:

⚖️ Facilating Human Legal Consultations

• To accurately match general users with verified legal professionals.

• To enable direct, secure end-to-end communication channels between users and human legal experts to discover effective remedies for real-world legal problems.

🤖 Powering and Refining the AI Legal Assistant

• To instantly parse textual prompts and return automated legal citations, definitions, and contextual information.

• To train and evaluate the operational efficiency of our internal Natural Language Processing algorithms.

• Security Bound: Any chat logs used for model evaluation undergo stringent, algorithmic anonymization to strip away individual identifiers.

📚 Operating the Digital Law Library

• To manage digital rights management (DRM) licensing for legal texts and academic publications.

• To curate automated reading recommendations and bookmark synchronization for law students and legal professionals.

3. Data Confidentiality, Retention, and Sharing Restrictions

We do not sell, rent, trade, or monetize your personal information under any circumstance. Sharing occurs exclusively under these strict paradigms:

Category	Data Recipient	Sharing Scope & Justification
Human Consultations	Verified App Legal Experts	Shared strictly with the designated professional you actively choose to engage with for your specific case remedy.
Infrastructure	Cloud Service Providers	Encrypted storage management on enterprise cloud servers under rigid Data Processing Agreements (DPAs).
Legal Obligations	Statutory Authorities	Disclosed only when explicitly compelled by a legally binding court order, national legislation, or valid subpoena.

Data Retention Windows

• Active Accounts: All user accounts, library logs, and chat histories are maintained as long as the account remains actively registered by the user.

• Inactive/Marked Accounts: Upon an explicit account deletion request, personal data is scrubbed from active operational databases within 30 days and cleared from secure backups within 90 days.

4. Enhanced Security Architecture

We employ a defense-in-depth framework to safeguard your data:

• Transport Security: All data transmitted between the mobile application and our servers is secured using Transport Layer Security (TLS) encryption.

• Storage Security: Sensitive user databases, password hashes, and uploaded documents are encrypted at rest using AES-256 standard encryption.

• Access Control: Strict role-based internal access policies ensure that internal engineering staff cannot read raw consultation data or personal user chat logs without specific diagnostic clearance.

5. Vital Operational Disclaimers

⚠️ AI Assistant Limitations: The AI Legal Assistant provides automated legal information for educational purposes only. It does not constitute formal legal advice, nor does it establish an attorney-client relationship. While conversations with human lawyers are protected by legal professional confidentiality, AI queries are processed computationally. Users are strictly prohibited from typing sensitive identifiers—such as National Identification Numbers (NID), passwords, or bank account credentials—into the AI Chat interface.

6. Your Rights and Autonomous Controls

As a user of Ain Shikkha O Sheba, you possess complete agency over your digital footprint:

• Rectification: You can modify profile details, contact data, and professional status instantly via the App's account settings panel.

• Portability & Access: You may request an exported copy of your profile and consultation metadata by contacting our privacy desk.

• Erasure (The Right to Be Forgotten): You hold the right to trigger absolute removal of your account, consultation history, and associated app metadata at any moment via the in-app dashboard or manual request.

7. Compliance Updates and Modifications

We reserve the right to modify this Privacy Policy to reflect changing regulatory requirements, legal updates, or platform features. Material modifications will be broadcast directly via in-app alerts, push notifications, or explicit update prompts upon launching the application. Continued usage of the system following an update constitutes definitive acceptance of revised terms.

Data Deletion Policy for Ain Shikkha O Sheba

Effective Date: [June 1, 2026]

At Ain Shikkha O Sheba, we believe you should have full control over your personal information. This Data Deletion Policy describes how users can request the deletion of their accounts and associated data, what data is removed, and our retention practices.

1. Types of Data Covered for Deletion

When you request the deletion of your account, the following categories of data are marked for permanent removal:

• Profile & Account Data: Name, email address, phone number, password hash, and profile preferences.

• Consultation History: Text logs, notes, and documents uploaded during chats with our human legal experts.

• AI Chat Records: Your complete history of prompts and interactions with the AI Legal Assistant.

• Library Personalization: Bookmarks, reading history, and saved e-books.

2. How to Request Data Deletion

We provide two simple methods for users to delete their account and data:

Method A: In-App Deletion (Recommended)

1. Open the Ain Shikkha O Sheba app.

2. Navigate to Settings or Profile Menu.

3. Tap on Account Actions or Privacy Settings.

4. Select Delete Account and confirm your choice.

Method B: Email Request

If you cannot access the app, you can submit a deletion request via email:

• Email to: [Insert Support Email Address]

• Subject Line: Data Deletion Request - [Your Registered Phone Number/Email]

• Required Info: Please send the request from the email address associated with your account so we can verify your identity.

3. Data Deletion Timeline and Process

Once an account deletion request is submitted:

• Immediate Deactivation: Your access to the app will be revoked instantly, and your profile will be hidden from view.

• Processing Period: Your data will be permanently purged from our active application databases within 30 days.

• Backup Logs: Residual data contained in our encrypted secure backups may take up to 90 days to be completely overwritten due to standard backup cycles.

4. Exceptions to Full Deletion

We cannot completely delete certain data points under the following specific circumstances:

• Financial Records: If you made a transaction (e.g., paid for a premium consultation or an ebook), we must retain the financial transaction logs for audit, tax, and legal compliance as required by national laws.

• Anonymized AI Data: Aggregated data used to train and improve our AI models that cannot be linked back to any specific individual is not deleted, as it no longer constitutes personal data.

• Legal Hold: If your data is subject to a valid legal request, subpoena, or ongoing regulatory dispute, we are legally required to preserve it until the matter is resolved.

 

Privacy Policy for Ain Shikkha O Sheba

Effective Date: [June 1, 2026]

Welcome to Ain Shikkha O Sheba ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using the app, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with our legal consultation, AI assistance, and library services, we collect several types of information:

• Account Information: When you register, we collect details such as your name, email address, phone number, and whether you are a general user, law student, or lawyer.

• Consultation Data: Information, facts, and documents you share when communicating with our human legal experts to find remedies for your problems.

• AI Chat Logs: The text queries and prompts you enter when chatting with our AI Legal Assistant.

• Library Usage Data: Information about the ebooks you read, search for, or bookmark within our digital library.

• Payment Information: If you purchase premium ebooks or pay for expert consultations, our third-party payment processors collect your billing details securely. We do not store your credit card or banking details on our servers.

2. How We Use Your Information

We use the collected data for the following specific purposes:

⚖️ Legal Expert Consultations

• To connect you with the right legal experts.

• To provide accurate legal advice and remedies based on your specific situation.

🤖 AI Legal Assistant

• To process your questions and generate immediate, automated legal information.

• To improve the AI's accuracy and performance (all data used for improvement is anonymized).

📚 Digital Library

• To manage your access to ebooks and learning materials.

• To recommend relevant legal texts based on your reading history (for students and lawyers).

🛠️ App Maintenance & Security

• To maintain, secure, and optimize app performance.

• To prevent fraudulent activity and comply with legal obligations.

3. Data Confidentiality and Sharing

We value your trust, especially regarding sensitive legal matters. We do not sell your personal data. We only share your information in the following strictly limited circumstances:

• With Legal Experts: The details of your legal problems are shared only with the verified legal professionals you choose to consult with within the app.

• With Service Providers: We may share data with trusted third-party vendors (like cloud hosting or payment gateways) who help us run the app under strict confidentiality agreements.

• For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).

⚠️ Important Disclaimer on AI: While conversations with human lawyers are bound by legal professional confidentiality, chats with the AI Legal Assistant are used for technical processing. Please do not share highly sensitive personal identification numbers (like NID or bank passwords) in the AI chat.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the internet or mobile server is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access and Update: You can review and change your profile information directly inside the app settings.

• Data Deletion: You can request the deletion of your account and associated consultation history at any time.

• Opt-Out: You can opt-out of receiving promotional emails or push notifications through your device settings.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or 16, depending on regional laws). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically.