Privacy Policy for Ain Shikkha O Sheba

Effective Date: [June 1, 2026]

Welcome to Ain Shikkha O Sheba ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using the app, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with our legal consultation, AI assistance, and library services, we collect several types of information:

• Account Information: When you register, we collect details such as your name, email address, phone number, and whether you are a general user, law student, or lawyer.

• Consultation Data: Information, facts, and documents you share when communicating with our human legal experts to find remedies for your problems.

• AI Chat Logs: The text queries and prompts you enter when chatting with our AI Legal Assistant.

• Library Usage Data: Information about the ebooks you read, search for, or bookmark within our digital library.

• Payment Information: If you purchase premium ebooks or pay for expert consultations, our third-party payment processors collect your billing details securely. We do not store your credit card or banking details on our servers.

2. How We Use Your Information

We use the collected data for the following specific purposes:

⚖️ Legal Expert Consultations

• To connect you with the right legal experts.

• To provide accurate legal advice and remedies based on your specific situation.

🤖 AI Legal Assistant

• To process your questions and generate immediate, automated legal information.

• To improve the AI's accuracy and performance (all data used for improvement is anonymized).

📚 Digital Library

• To manage your access to ebooks and learning materials.

• To recommend relevant legal texts based on your reading history (for students and lawyers).

🛠️ App Maintenance & Security

• To maintain, secure, and optimize app performance.

• To prevent fraudulent activity and comply with legal obligations.

3. Data Confidentiality and Sharing

We value your trust, especially regarding sensitive legal matters. We do not sell your personal data. We only share your information in the following strictly limited circumstances:

• With Legal Experts: The details of your legal problems are shared only with the verified legal professionals you choose to consult with within the app.

• With Service Providers: We may share data with trusted third-party vendors (like cloud hosting or payment gateways) who help us run the app under strict confidentiality agreements.

• For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).

⚠️ Important Disclaimer on AI: While conversations with human lawyers are bound by legal professional confidentiality, chats with the AI Legal Assistant are used for technical processing. Please do not share highly sensitive personal identification numbers (like NID or bank passwords) in the AI chat.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the internet or mobile server is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access and Update: You can review and change your profile information directly inside the app settings.

• Data Deletion: You can request the deletion of your account and associated consultation history at any time.

• Opt-Out: You can opt-out of receiving promotional emails or push notifications through your device settings.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or 16, depending on regional laws). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically.